DHL: Customer Innovation at DHL
Innovation Roundtable: Tools for Unearthing Hidden Customer Needs
Roundtable Discussion: Experiences with customer insight methods and involving users
DE Master Blenders: Involving Consumers in the Innovation Process: Effectiveness of Traditional vs. New Approaches to Consumer Research
Roundtable Discussion: Adapting tools to project needs – and the value of sophisticated deployment
Philips: The Philips Journey: Shifting from Making Things Better to Meaningful Innovation
Roundtable Discussion: Building customer centricity into all innovation-related activities – and the journey to that state
DHL Innovation Center Tour