Boston Scientific: Transformation From a Device Orientation to Becoming a Services and Solutions Provider
Roundtable Discussion:Initiatives and challenges in moving into services and solutions
Dr. Chris Raddats: Services and Solutions: A New Source of Growth for Manufacturing Firms
Roundtable Discussion: Service offerings provided, benefits experienced, organisational and cultural hurdles encountered, and lessons learned – according to the level of servitization (Services Doubters, Pragmatists, and Enthusiasts)
Schneider Electric: Business Model Innovation in the Electrical Equipment Sector
Daimler: Cases and Lessons Learned in Business Model Innovation and Moving Into Services
Roundtable Discussion: Selection of topic: (1) Building service portfolios; (2) organising for services; and (3) developing capabilities for servitization