Kamalini Ramdas is an expert in innovation. Kamalini’s research, teaching and consulting focus is on examining new ways to create value through service delivery innovation, operational innovation and business model innovation. Another stream of her research examines how entrepreneurial opportunities can be moved from seed to implemented product or service. She has served as co-principal investigator on a $1.2M grant to model and implement profitable cardiac preventive care via delivery innovation. She has also examined delivery innovation in an array of service industries supported by a grant from the UK Economic and Social Research Council. Kamalini’s research has been published in Management Science, Manufacturing & Service Operations Management, Production & Operations Management, New England Journal of Medicine, Harvard Business Review, and other journals. She has served as Departmental Editor of the Entrepreneurship & Innovation Department of Management Science. She teaches Business Model Innovation, Entrepreneurship, Operations Management and Healthcare. She has taught at the University of Virginia and the University of Texas at Austin, and has visited the Wharton School and the Indian School of Business, Hyderabad. She has spoken at the World Economic Forum Davos, TEDx London Business School and at a variety of other executive and professional audiences.