Paul Misener is Amazon.com’s Vice President for Global Innovation Policy and Communications. An Amazon veteran of nearly 17 years, from February 2000 to May 2016 he was Amazon’s Vice President for Global Public Policy.
Both an engineer and attorney (B.S., Electrical Engineering and Computer Science, Princeton University, 1985; J.D., George Mason University, 1993, Distinguished Achievement Award, 2001), Paul advocates Amazon’s culture of customer-focused innovation; serves as Amazon’s most senior policy spokesperson worldwide; and oversees the development of Amazon’s global public policy positions.
Formerly a partner in the law firm of Wiley, Rein & Fielding, Paul also served as Senior Legal Advisor to a Commissioner of the U.S. Federal Communications Commission (FCC). Prior to this government service, he was Intel Corporation’s Manager of Telecommunications and Computer Technology Policy, and leader of the computer industry’s Internet Access Coalition.
In the late 1980s, Paul was a public policy specialist for the U.S. Department of Commerce’s National Telecommunications and Information Administration, where he was a U.S. delegate to conferences of the International Telecommunication Union. Prior to that, he designed radio communications systems. In 2013, he chaired the technical subcommittee of the Federal Aviation Administration’s advisory committee that recommended allowing airplane passengers to use portable electronics during takeoff and landing. Paul serves on the FCC’s Technological Advisory Council; the Board of the Public Affairs Council; and the Advisory Board for Princeton University’s Center for Information Technology Policy. He is an inventor named in two patents.
Sustained innovation must be purposeful, both in mission and in process. Amazon strives to be an innovation machine guided by four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence; and long-term thinking. Relatedly, Amazon is a great place to experiment and to fail. Paul will describe how Amazon thinks about innovation, experimentation, and failure. He also will discuss some Amazon technological innovations and business innovations – some that succeeded and others that did not, some that employed existing expertise, others that required invention from scratch. He also will offer thoughts on how an enterprise can and must sustain innovation in order to survive as it grows.
- Innovation Culture & Leadership
- Track Talk