Judd is the Chief Digital and Technology Officer for Yum Brands. He has the responsibility to drive the digital, e-commerce and tech transformation agenda across Pan Europe. He lives and works from Lausanne, Switzerland. Before YUM, Judd ran growth strategy and innovation in multiple industries in the USA and South Africa, with a background in finance and venturing.
Yum! Restaurants International is accelerating its digital transformation, in line with increased digitalization in the QSR and Food Industry, driven by consumer habits and accelerated by COVID. In this presentation, Judd Knight will talk about how approaching innovation, and challenges being met with Automation and AI. He will share challenges and learnings on:
- Digital and Ecommerce Innovation in QSR
- New E-commerce Channels/Consumer experiences and the future of food
- Developing Solutions with AI, Big Data and Robotics to meet QSR challenges
- Automated Restaurants and New Team Member Experiences
- Organizational Structure and Talent
- Meeting the needs for incremental and disruptive innovation including talent acquisition and development, training, agile process and org design
- Digital Transformation & New Technologies